Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Sword Cane Suitability
Not suitable for use as a medical cane or supportive cane with the exception of our Cold Steel models.
Sword / Knife Suitability
Unless noted , sword / knife is not manufactured for combat situations
All Self Defense items , Edged Weapons, Battle Ready or Not, May Injure, Kill and/or Become Damaged if Used Improperly
You must be at least 21 years of age in order to purchase any product from this site. By ordering any product you are certifying that you are at least 21 years of age. Purchaser is responsible for compliance with all applicable laws and regulations, which may vary. By accepting delivery, purchaser agrees that ToledoSword.com , and affiliated companies and individuals have no liability to purchaser, or any person whatsoever arising from any use of products purchased from this site.
Returns / Exchanges Policy
ToledoSword.com products are guaranteed to be new, first quality and original authentic manufacturer products. Exchanges and Returns add to the cost of doing business. In order to keep our prices as LOW as possible , ToledoSword.com reserves the right to assess a 12% restocking fee on all returned items unless the goods are damaged in delivery or defective. We will replace defective items. All orders are shipped insured, so goods damaged in delivery will be covered by the carrier’s insurance. If there is a problem, you must notify us within 24 hours of receipt with a description of the problem. A return authorization number and further instructions will be provided at that time. Packages shipped via the United States Postal Service require the consumer, you, to file any claims for lost or damage in transit claims. ALL RETURNS , for whatever reason , must be returned at your expense within 14 days of order. All shipping costs are non-refundable.
We ship by either the United States Postal Service or by common carriers such as FedEx,UPS,DHL. Though we strive to ship via the service you indicate on your order, we reserve the right to ship by the service of our choice. Post Office Box shipments can only ship via the USPS.
Most international orders are shipped via the USPS. Sometimes size/weight of the package effects our choice. Customer accepts ALL responsibility with complying with their country’s custom laws. If item is confiscated by your customs , we are NOT responsible. Please check with your customs in advance. Customer is responsible for any and all customs fees or other related costs. We can NOT be responsible if item is lost and/or damaged in shipping. It is YOUR responsibility to deal with the shipping agent .
We run a lean operation to keep prices low. Picking/packing/shipping can take up to 10 business days , or slightly more, depending on how busy and backed up we get. However we do strive to ship ASAP.
We stock thousands of SKU’s (items) and strive to maintain adequate levels. However, items do sell quickly and we cannot guarantee individual item availability at all times.
Payment from our Non-USA customers requires payment thru bank wire.
Charge Card Privacy and Anti-Fraud Policy
ALL information provided by our customers is kept confidential and NEVER shared.
We employ strict anti-fraud procedures and work with the authorities to prosecute fraud
To prevent the fraudulent use of of customer’s credit card the following information is required before an order is shipped:
Information Required when paying by Charge Card
Full Name as stated on your credit card
Full Billing Address ( the address your credit card statements are mailed to )
Phone Number ( the phone number associated with the above address by the credit card issuing bank and the phone company )
Email Address that is NOT from a free email service Additional Information That Might Be Required
If the shipping address is different from the billing address or if the above information you provided is incomplete or if an order is suspect , to further protect our customers from fraudulent use of their charge cards we require a faxed signed authorization , a photocopy of the front and back of the credit card , photocopy of a credit card statement to verify the billing address and a photocopy of driver’s license or ID.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ToledoSword.com. The collective work includes works that are licensed to ToledoSword.com. Copyright 2003, ToledoSword.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ToledoSword.com or purchasing ToledoSword.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ToledoSword.com or to purchase ToledoSword.com. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ToledoSword.com You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of ToledoSword.com used in the site are trademarks or registered trademarks of ToledoSword.com
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ToledoSword.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ToledoSword.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ToledoSword.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
ToledoSword.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ToledoSword.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a ToledoSword.com product is mistakenly listed at an incorrect price, ToledoSword.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ToledoSword.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ToledoSword.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ToledoSword.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
ToledoSword.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ToledoSword.com.
Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ToledoSword.com products) shall be in the state or federal courts located in Burlington County, New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ToledoSword.com products) must be commenced within one (1) year after the claim or cause of action arises. ToledoSword.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ToledoSword.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ToledoSword.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ToledoSword.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ToledoSword.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ToledoSword.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ToledoSword.com in its sole discretion.
You agree to indemnify, defend, and hold harmless ToledoSword.com, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, ToledoSword.com may link to sites operated by third parties. However, even if the third party is affiliated with ToledoSword.com, ToledoSword.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ToledoSword.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ToledoSword.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Please make sure your resale certificate is on file with us.